As a Senior Platform Engineer, you will ensure the reliability, scalability, and security of production systems. You will manage and optimize AWS infrastructure, automate CI/CD and Terraform workflows, implement observability solutions, and contribute to incident response and operational excellence.

Key Responsibilities

• Improve overall production readiness
• Define and implement the observability strategy (monitoring, alerting, dashboards)
• Drive reliability enhancements and actively support incident response
• Support and optimize AWS infrastructure
• Harden and secure CI/CD pipelines
• Improve Terraform governance and automation processes
• Contribute to identity and security integrations (Auth0)

Technical Requirements

Cloud & Infrastructure :

• Strong AWS expertise (EKS/ECS/EC2, ALB/NLB, IAM, VPC, CloudWatch)
• Infrastructure as Code using Terraform (state management, modular design, remote backends, CI validation, best practices)
• CI/CD pipelines (GitHub Actions preferred): safe deployments, rollback strategies, automation

Observability & Reliability

• Metrics, logs, and traces (CloudWatch, OpenTelemetry, Signoz, Grafana)
• Alerting strategies, SLO/SLI definition, error budgets
• Designing and implementing production-grade monitoring from scratch

SRE & Operational Excellence :

• Incident management and structured root cause analysis (RCA)
• Reliability, scalability, and performance tuning
• Production hardening and high-availability design

Automation, Identity & Security :

• Python for operational tooling and automation
• Auth0 knowledge (tenant management, RBAC, integrations, security best practices)
• Security fundamentals (least-privilege IAM, secrets management, audit logging, compliance awareness)

Required Experience

• + 5 years of experience
• Hands-on support of production systems
• Active participation in incident response and postmortems
• Experience building or improving observability frameworks
• Exposure to cloud-native architectures
• Close collaboration with software engineers to improve deployments and system reliability
• Experience with high-availability, customer-facing systems is strongly preferred